CES schools IELTS CES IELTS Test Centre

Next Available Date Leeds: Saturday 18 January 2020 (Available) Click here for More >

Next Available Date Harrogate: Click here for More >

Important IELTS Information 

Proof of Identification

You must bring your original ID document with you to all parts of the test (written and speaking). The ID must be the same document you provided to the centre during the registration. No other documents or photocopies will be accepted.

Failure to bring your valid ID document will mean that you will NOT be able to take the test or receive a refund.

 

Identification System

IELTS test-day registration includes photography and finger print scanning of test takers at all UK test centres. Photographs taken on the test day will be printed onto the Test Report Form (TRF), and will only be used for test related purposes (including, but not limited to, issuing TRFs and receiving organisation recognition) under UK and international data protection regulations. Similarly finger scanning is only used to support the security of the test and information will only ever be used for test related purposes. IELTS is recognised for its integrity, fairness and authority by up to 10,000 receiving organisations worldwide and this policy reflects the global IELTS strategy of continued test service improvement as well as security enhancement.

The photograph will show the head, ears and shoulders of the test taker from the front. Please don't wear glasses for the photograph.

Please note that test day photography and finger scanning is mandatory for all IELTS test takers.

Should you need further information regarding this policy, please do not hesitate to contact us.

 

Test Location

Please note that we use different test locations in Leeds.  It is very important that you check carefully the address and information you are emailed before the exam for your test location(s).  Test takers who arrive late or miss the test due to arriving at the wrong location will not be entitled to a refund or a test date transfer.

 

Parking facilities at the test centre

There is no parking for test takers at the test venues or in the surrounding streets. The nearest car parks are:
West Street Car Park, Leeds LS1 4PD- Pay and Display - 15 minutes' walk
The Light, The Headrow, Leeds, LS1 8TL - Pay and Display - 15 minutes' walk

 

Your belongings

Before the test, you will need to leave your belongings in a locked room. We are not responsible for items left in the room and advise you not to bring valuable or unnecessary items. Electronic devices are not allowed in the test room, and you will be asked to leave them in the secure baggage room. Test-takers are also required to leave their watch with their belongings.

You are only allowed to take water in a clear bottle with the label removed into the test room.

Pens, pencils and erasers will be provided.

 

Refreshments/food at the test centre

There are no food and drink facilities in the test centre. However there are numerous shops and cafes nearby.
 

Getting your Test Results

You can check your IELTS test results online from 10:00 am on the 13th day after the test for paper-based, or 5-7 days after the test for computer-delivered.

To access your results login to the Test Taker Portal - login

Results remain online for 28 days but shouldn't be used as an official confirmation of your performance.

After the results have been released Test Report Forms are posted by First Class Royal Mail. If your address is in the UK you should receive your results 3-5 days later. Results sent overseas could take much longer.

We cannot give you your results by telephone, fax, email or text. If you wish to collect your test results in person, please tell us when you make the booking. You will need to bring your passport or ID with you to the offices in Harrogate on the collection day. Please note, you cannot collect your results from the test centre in Leeds. IELTS results can only be given to the test taker who sat the exam unless alternative arrangements have been made beforehand.

 

Your IELTS scores

The IELTS 9-band scoring system is used to measure and report scores in a consistent manner. Examiners are trained in line with globally agreed standards to ensure consistency in the quality of their assessment.
To understand how your test is assessed, please see the British Council website - results

 

Sending your Test Results to relevant institutions

You can request to have copies of your test results sent to up to five institutions (universities, government agencies or employers). You can do this when you make your booking. Choose the country and then choose the organisation. If the organisation doesn't appear in the list, select ‘+add a new organisation'. It is important you complete all the details in full.

There is no charge for the 5 copies if you request them before the results are issued.

If you request the copies after the results are issued there is a charge of £10 per copy.

 

Cancellations

You can only cancel a test up to five weeks before the date of the written test. There is an administrative fee of 25% of the test fee for cancellations. If you wish to cancel a test within five weeks of the test date you will lose the full test fee. Please contact us if you wish to cancel your test: [email protected] or 01423 531969.

 

Transfers

You can transfer to a different test date up to five weeks before the test date you are registered for. There is an administrative fee of 25% of the test fee for transfers. Please contact us if you wish to transfer your test date: [email protected] or 01423 531969.

 

Absence and Lateness

Candidates who arrive late for test registration will not be allowed to take their test and will lose the full test fee.

If you cannot attend a test because of a medical emergency, you must provide an authorised medical certificate within five days of the missed test. The certificate must be in English and must clearly state the reason for the absence.  Email the certificate to [email protected]

 

Appealing Results

It is possible to appeal against IELTS results you have been given. If you wish to appeal your results, please send an email to [email protected] and we will send you the relevant documentation. Alternatively you can download an Enquiry on Results Form from the download page.

 

Complaints

If you want to make a complaint regarding the conduct of your test, you must do so before you leave the test venue on the test day. Please speak to the Exams Manager about your complaint.

If you have a complaint that does not relate to the conduct of the test please contact the exams office.

For information about the British Council Global complaint procedure please see the British Council website.
 

 

©2019 Centre of English Studies Ltd


Office Address: Examinations Manager, CES Harrogate, 8A Royal Parade, Harrogate. HG1 2SZ
Tel: 01423 531969      Websites: www.ieltsleeds.com, www.ces-schools.com      Email: [email protected]